Reference

Terms & Conditions for Your depo62 Account

depo62 Terms & Conditions set the ground rules for opening, using and maintaining your account in Indonesia.

Clear account pathPhone check before accessIndonesia payment contextPolicy access on mobile

What These Terms Cover Locally

depo62 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions describe how we handle account creation, login credentials, phone verification, wallet status, deposits, withdrawals, policy changes and access to the depo62 lobby. You are responsible for entering correct account details, keeping login information private and checking that your chosen payment rail belongs

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to you. DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps can require separate status checks, so a receipt alone may not mean the account balance has changed. We may ask for information needed to verify an account or payment before completing a request. Access
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depends on local law and is available only where local law permits. If a rule is unclear, use the account help path beside the cashier area and include your payment receipt, time and reference details so we can identify the request without guesswork.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP PATH

Get Terms Help Beside Account Support

Questions about these Terms & Conditions are easier to resolve when your request includes the exact account step involved.

ACCOUNT SAFETY

How We Apply These Terms Carefully

Our policy handling follows the account event in front of us: registration, phone verification, payment matching, access review or a request to change stored details.

Account details

We use the details you submit to create and administer your account under these Terms & Conditions. Check spelling, phone numbers and payment ownership before saving them, because inaccurate details can slow an account or payment check.

Phone verification

A phone check connects account access with the contact detail you provide. Keep that number available during login and contact support if the verification message does not match your account step or arrives after your details change.

Payment records

A DANA, OVO, GoPay or QRIS receipt helps us match a payment request with the correct account. Bank transfer and virtual account references serve the same purpose, while the account status remains the deciding record.

Cookies and sessions

Cookies and session data can keep a signed-in path working across pages and help us identify the device state connected with an account action. You can review browser settings if you want to manage cookie storage.

Security response

Keep your password, phone access and payment credentials private. If you notice an unfamiliar login or wallet status, stop the account action, record the displayed time and contact account help so we can assess the event.

Changes and retention

We retain account and payment records for the period needed to administer these Terms & Conditions, resolve requests and meet applicable obligations. Ask support about a correction or deletion request, and we will explain what can be changed.

Terms & Conditions Answers for Account Holders

These Terms & Conditions questions cover the account and payment situations you are most likely to check before opening access. We keep each answer tied to a real depo62 step: phone verification, wallet status, receipt matching, cookies, account security or a request to change stored details. Eligibility depends on local law and where local law permits.

They cover account creation, phone verification, login, payment matching, withdrawals, stored account details, cookies, security checks, policy changes and access. They also explain how to ask about a payment receipt or request a correction. Eligibility depends on local law and applies where local law permits.

Phone verification can be required before account access because it connects your login path with the contact detail you submitted. Keep the number available and check the message on your device. If the step fails, contact account help with the displayed message.

We use the payment reference, account details and status shown in the cashier path to match a request. A receipt does not by itself confirm a balance change. Keep the reference and time available so support can check the transaction accurately.

Yes, you can contact support to ask about a correction to stored details. State which field is wrong and provide the account identifier requested by support. We may need to verify ownership before changing information connected with login or payment records.

Cookies and session data may keep your account path active across pages and help connect a device session with an account action. Browser settings can manage cookie storage, but removing cookies may require you to sign in or verify your phone again.

Stop the current account or payment step, protect your login and payment credentials, and record the time and message shown. Contact account help with those details. We can then assess the event against the relevant account and payment records.

Use the policy contact path and name the Terms & Conditions section you want explained. Include your account identifier only through the requested support route. We will clarify the change, its effective application and any account step that follows.

Terms & Conditions for Your depo62 Account

Get Terms Help Beside Account Support

How We Apply These Terms Carefully

Account details

Phone verification

Payment records

Cookies and sessions

Security response

Changes and retention

Terms & Conditions Answers for Account Holders

01 What do depo62 Terms & Conditions cover?

02 Do I need to verify my phone before account access?

03 How are DANA, OVO, GoPay and QRIS payments handled?

04 Can I ask depo62 to change my account details?

05 How do cookies affect these Terms & Conditions?

06 What should I do about an unfamiliar account action?

07 Where can I ask about a depo62 policy change?

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